Friday, August 30, 2013

How to Restore a Windows Phone 8 Smartphone to Factory Settings

Get your Windows Phone 8 smartphone reset in no time with our guide

 Windows Phone 8 smartphones factory reset

If you've got a Windows Phone 8 smartphone, perhaps a Nokia Lumia, HTC or Samsung, you might want to reset it. So here's how to restore a Windows Phone 8 smartphone to factory settings.
It can be useful to factory reset your Windows Phone 8 handset for various reasons. You might want to sell it, or you might have a problem with it which performing a reset might fix.
Whatever the reason, it's easy to do but not necessary something which is easy to find in the menu. Follow our step-by-step guide. See also: What's the best Nokia smartphone?
Note: A factory reset will delete all your apps and data stored on the phone such as contacts and photos. So make sure you backup anything you want to keep before you start. It's also helpful to have a decent amount of charge in the battery.

How to restore a Windows Phone 8 smartphone to factory settings

Step One
In the App list, find and click on Settings – shown by a cog.
See also: How to update a Windows Phone smartphone.
Windows Phone 8 Settings logo
Step Two
In the System section of the menu, click on About towards the bottom of the list.
Windows Phone 8 System Settings
Step Three
At the bottom of this screen, click the box which says 'Reset your phone'.
Windows Phone 8 About
Step Four
You'll be presented with a warning message. Once you're happy to proceed, click 'Yes'.
Windows Phone 8 Factory Reset
Step Five
Just in case, you'll get a second warning. Click 'Yes' when you're happy.
Windows Phone 8 Factory Reset Warning
Your Windows Phone 8 smartphone will now reboot and be restored to its original factory settings.

Tuesday, August 27, 2013

How to Transfer your Contacts from a BlackBerry to an iPhone

Access your BlackBerry contacts from another phone

BlackBerry and iPhone
Before we begin let me say that there is nothing at all wrong with BlackBerry phones - I personally love my BlackBerry Z10. But I also use an iPhone 5, and I would like to be able to transfer business contacts from the BlackBerry to the iPhone. I guess I'm not alone.
In this piece I'll show you how to do two things: two ways to transfer contacts from an older BlackBerry to an iPhone, and further down how to transfer contacts from a BlackBerry 10 device to another phone such as the iPhone. We've had to use an app to transfer contacts from the BlackBerry Z10, however, and would love to hear from anyone who has a better solution.

How to transfer contacts from BlackBerry to iPhone: method 1

The prescribed way to transfer contacts from older BlackBerry handsets is to use the BlackBerry Desktop software app. Simply connect your BlackBerry to your PC and start the BlackBerry Desktop software. Go to Device, Backup, and back up your phone - making sure that the Contacts are being backed up.
Now that your Contacts are on your PC, simply connect your iPhone and launch iTunes. Just below the main playback information window. Select 'Info', and then tick the box next to 'Sync Contacts'. The next time you sync your iPhone on that PC your contacts will sync with your iPhone.
BlackBerry Desktop Device Backup

How to transfer contacts from BlackBerry to iPhone: method 2

That method works, but it is a little kludgy. A better method is to use Google Sync. That way your contacts are in your Google account, and you can access them from just about any device. Unfortunately, you can no longer use this method unless you pay for Google Apps for Business. Clearly, you are unlikely to do that for this reason alone, but if your business uses Google Apps the following may work:
1. On your BlackBerry go to m.google.com/sync. Download the google sync app when prompted.
Google Sync
2. Launch the app and enter your Google account username and password - if you have a Gmail account it's this login. If you don't have a Google account (and we'd be surprised), setting one up is free. Just open a Gmail account - you don't have to use it for email.
2. Now select 'Sync Now'. Your contacts will copy over to your Gmail account.
3. Head to your iPhone. Choose Settings; Mail, Contacts, Calendars. Now hit Add Account and choose Microsoft Exchange - you need to enter this email account as an Exchange account in order to fully sync contacts. Enter your Gmail address where it asks for email and again where it asks for username. Enter your Gmail password. Hit Next.
4. Now scroll to the 'Server' field, and type m.google.com. Set 'Sync' to Yes under both 'Contacts' and 'Calendars'.
Your contacts data is now in your iPhone (as well as your Gmail account, should you wish to access it from your PC).

Transfer Contacts from BlackBerry 10 phone to iPhone

Not being a Google Apps for Business subscriber we couldn't get the above method to work on our BlackBerry Z10. And BlackBerry 10 phones don't come with BlackBerry Desktop software. Instead they bundle BlackBerry Link, which doesn't offer the same function.
The only good way we could find to move contacts from the BlackBerry Z10 was by using InTouch - a free app you can get from BlackBerry World, upload your contacts, and then install on to other devices. InTouch supports iOS and Android, as well as older Nokia Bada phones. And you can install a beta of the app into your desktop browser. Sounds good right? Well, it is. And it works for all BlackBerries, as well as those other phones.
Think of it as Dropbox for contacts. If anyone knows of a better way to transfer contacts from BlackBerry 10 handsets, I'd love to hear them! Let me know in the comments below, or @mattjegan.
1. Download and install the app. Accept the conditions.
InTouch
2. Set up an account. Hit Register, then give your name, email, mobile number, as well as a username and password. Then hit Register again.
InTouch
3. The app will now download your contacts from the BlackBerry. And, well, that's it. Install In Touch on any other device, or access your account from a desktop browser, and you can use all of your contact data. Indeed, update your account from anywhere and it will sync to all of your devices.

Thursday, August 22, 2013

How to use your Smartphone as a Wi-Fi hotspot: A Guide to Tethering

A smartphone's small screen isn't as good as a tablet's for browsing the web or streaming videos from Netflix, though. The good news is that it's possible to use your smartphone as a portable Wi-Fi hotspot, and share its data connection with your Wi-Fi-only tablet.
This setup is called tethering or internet sharing, and many smartphones provide this feature, including iPhones, BlackBerrys, Windows Phones and, of course, Android handsets.

What does tethering mean for Android, iPhone, BlackBerry and Windows Phones?

Tethering is when you turn you smartphone into a mobile Wi-Fi hotspot and share your phones 3G/4G data connection. Once you've turned tethering on, any device with a wireless connection can connect to the internet via your smartphone's connection.
'Tethering' means the same thing no matter what smartphone OS you are using. The only difference is how you enable it on each platform.

Does my smartphone work as a Wi-Fi hotspot?

Not all smartphones support tethering, but most popular models do, including the iPhone, Samsung Galaxy S3, Nokia Lumia 920 and BlackBerry Z10. You don't have to use Wi-Fi to share your phone's internet connection: some allow you to connect a laptop (possibly even a tablet) via a USB cable. Alternatively, you might be able to use Bluetooth.
Regardless of the connection method, it's important to check whether your mobile tariff allows tethering before using your smartphone as a Wi-Fi hotspot. In some cases, the mobile operator can prevent the option from appearing on your handset if tethering isn't part of the deal (iPhone owners will notice that Personal Hotspot simply doesn't show up in the General settings menu, for example). iPhone 5 personal hotspot
In other cases, it's physically possible to set up tethering but if it's disallowed on your tariff you could find yourself with a warning or even being cut off for breaking the rules. Some operators are more lenient than others, but always check if you're not sure.
If you happen to have a giffgaff SIM in your iPhone, you're out of luck as giffgaff isn't recognised by Apple as an official carrier. You'd need to jailbreak your iPhone to get around this.

I'm not allowed to tether on my tariff. What are the alternatives?

First, and most obviously, you could switch to a different operator or tariff (or request a bolt-on to your current tariff) that allows you to use your smartphone as a Wi-Fi hotspot. That might mean paying more each month, but it's likely to work out cheaper than the alternatives.
If you haven't already bought a tablet, you might consider buying one with 3G or 4G support. You'd then have to get a data-only SIM card for it, and either pay monthly or pay as you go for this separate tariff.
Another option is to invest in a portable Wi-Fi hotspot, also known as MiFi. These battery powered devices are essentially wireless routers into which you pop a SIM card, just as you would a 3G or 4G tablet. They cost from around £50 or might come as part of a package with a data SIM.
ZTE mf60 MiFi portable hotspot
If you want a device that will work in other countries as well as the UK, you'd do well to investigate Globalgig - reviewed.

How does tethering work?iPhone 5 personal hotspot settings

Put simply, the process involves enabling the hotspot option on your phone, configuring wireless security with a password to prevent other people piggybacking on your connection, then connecting your tablet to the wireless network just as you would with any hotspot.
You'll have to enter the password the first time you connect, but on subsequent occasions, your tablet should connect automatically. It's the same process if you have a MiFi dongle.

Pitfalls to watch out for

One of the potential problems with using your phone as a portable Wi-Fi hotspot is that your tablet will think it's connected to a fixed broadband line, rather than a mobile connection.
This means it could gobble up your limited monthly data allowance very quickly. Whereas your smartphone will avoid downloading app updates and any other large data files on 3G, your tablet could assume that's perfectly fine.
For this reason, either disable automatic updates or downloads. Or keep a close eye on how much data is being used by looking in your phone's settings or via a dedicated app.
On your smartphone, disable the hotspot running when you're not using it as this will prolong battery life.

Tuesday, August 13, 2013

How to Use Your BlackBerry as a Tethered Modem

 Step (1) Verify That You Have the Right Phone and Data Plan

Using your BlackBerry smartphone as a tethered modem is a great way to get connected to the Internet when you don't have access to another network. But it requires the right equipment, and the right data plan.
Before you get started, you should check that your phone can be used as a tethered modem. BlackBerry's Website has a list of supported phones.
If you don't see your phone on the list, check with your carrier to see if the functionality is supported.
And, before you do anything, you should check the details of your phone's data plan. When using your BlackBerry as a tethered modem, you'll be transferring lots of data, so you'll need an appropriate plan. And remember, even if you have an unlimited data plan, it still may not support tethered modem use. You may need a specialized plan from your carrier. Check with your carrier to see if this is the case; it's better to know ahead of time, so you don't get socked with a huge bill later on.

 Step (2)
Install the BlackBerry Desktop Manager Software
BlackBerry's Desktop Software
 Now that you know you have the right phone and the necessary data plan, you'll need to install BlackBerry's Desktop Manager software on your PC. This software works with Windows 2000, XP, and Vista computers only; Mac users will need a third-party solution.
The BlackBerry Desktop Manager software will be included on the CD that came with your phone. If you don't have access to the CD, you can download the application from Research In Motion's Website.

Step (3)  Disable IP Header Compression Disable IP Header Compression 
Research In Motion does not list this as a required step, so your BlackBerry may work fine as a tethered modem if you skip this one. But if you're having problems, try disabling the IP Header Compression.
To do this, go to the Control Panel, and then the "Network and Sharing Center."
Click "Manage network connections" from the list of options on the left.
You'll see the BlackBerry Modem connection you just created; right click on it and select "Properties."
Click the "Networking" tab.
Select "Internet Protocol (TCP/IP)"
Click "Properties," and then "Advanced."
Make sure the box that says "Use IP header compression" is not checked.
Click all of the OK buttons to exit.

Step (4)   Connect Your BlackBerry to Your Computer via USB Verify that your phone is connected.

Connect your BlackBerry smartphone to your computer via USB, using the cord that came with it. If this is the first time you've connected the phone, you'll see drivers automatically installing.
You can verify that the phone is connected by looking at the bottom left-hand corner of the BlackBerry Desktop Manager app. If a phone is connected, you'll see the PIN number.

Step (5) Enter BlackBerry Dial-Up Number, User Name and Password 
 
You'll also need to enter a dial-up phone number. 
In order to establish your connection, you'll need a number to connect to. If you're using a CDMA or EvDO BlackBerry phone (one that runs on the Verizon Wireless or Sprint networks), the number should be *777.
If you're using a GPRS, EDGE, or UMTS BlackBerry (one that runs on the AT&T or T-Mobile networks), the number should be *99.
If these numbers don't work, check with your cellular carrier. They may be able to provide you with an alternate number.
You'll also need a user name and password from your cellular carrier. If you don't know it, call them and ask how to find it.
You'll also want to give this newly-created connection a name that will allow you to identify it in the future, such as BlackBerry Modem. Enter this name in the "Connection name" field at the bottom of the page.
You can test the connection if you'd like. Whether or not you test it now, make sure to save it so you'll have all of the information you just entered.

Step (6)  Verify That the Modem Drivers Are Installed
  Modem drivers should be installed automatically 
 The BlackBerry Desktop Manager application should automatically install the modem drivers you need, but you'll want to make sure. To do so, go to your computer's Control Panel.
From there, select "Phone and Modem Options."
Under the "Modems" tab, you should see a new modem listed. It will be called "Standard Modem" and will be on a port such as COM7 or COM11. (You'll also see any other modems you may have on your computer.)
Note: These directions are specific to Windows Vista, so you may see slightly different names used if you're on a Windows 2000 or XP machine.

Step (7) Add a New Internet Connection
Create the Internet connection 
Go to your computer's Control Panel. From there, select "Network and Sharing Center."
From the list on the left side, choose "Set up a connection or network."
Then select "Connect to the Internet."
You'll be asked, "Do you want to use a connection you already have?"
Select "No, create new connection."
You'll be asked "How Do You Want to Connect?"
Choose dial-up.
You'll be asked "Which Modem Do You Want to Use?"
Choose the standard modem that you created earlier.

Step (8) 
Verify That the Modem is Functioning
Verify that the modem is functioning. 
Go to your computer's Control Panel. From there, select "Phone and Modem Options."
Click on the "Modems" tab and select the "Standard Modem" you just created.
Click "Properties."
Click "Diagnostics."
Click "Query modem."
You should get a response that identifies it as a BlackBerry modem.

Step (9) 
Set Up an Internet APN
Set up an Internet APN 
For this step, you'll need some information from your cellular carrier. Specifically, you'll need an initialization command and a carrier-specific APN setting.
Once you have that information, go to your computer's Control Panel. From there, select "Phone and Modem Options."
Click on the "Modems" tab and select the "Standard Modem" again.
Click "Properties."
Click "Change Settings."
When the "Properties" window, reappears, click the "Advanced" tab. In the "Extra initialization commands" field, type: +cgdcont=1,"IP","<your Internet APN>"
Click OK and then OK again to exit.

Step (10)
Connect to the Internet
You're done! 

Your BlackBerry Modem connection should now be ready to use.
In order to connect to the Internet, you'll need to have your BlackBerry smartphone connected to your PC, and the BlackBerry Desktop Manager software running.
Click on the Windows icon on the bottom left-hand side of your computer (or the "Start" button) and select "Connect to."
You'll see a list of all available connections. Highlight your BlackBerry Modem, and click "Connect."
Now you're connected!